Terms of service

TERMS OF SERVICE

OVERVIEW

Welcome to BLACKDUST. The terms “we”, “us” and “our” refer to BLACKDUST. BLACKDUST operates this website and online store, including all related information, content, features, tools, products and services (collectively, the “Services”) to provide you with a curated shopping experience. Our store is powered by Shopify.

These Terms of Service (“Terms”), together with any policies referenced herein, describe your rights and responsibilities when using our Services. By visiting, browsing, or making a purchase from BLACKDUST, you agree to be bound by these Terms and our Privacy Policy [LINK]. If you do not agree, you must not access or use our Services.

SECTION 1 – ACCESS & ACCOUNT

By using our Services, you confirm that you are at least the age of majority in your jurisdiction or have consent to allow any minor dependents to use the Services under your supervision.

You may be required to provide personal, billing, payment, and shipping information. You represent that all information provided is accurate, current, and complete. You are responsible for maintaining the confidentiality of your account details and all activity under your account. Accounts may not be transferred, sold, or assigned to another person.

SECTION 2 – PRODUCTS

We make every effort to display our products accurately. However, colours and appearance may vary depending on your device or screen settings. We do not guarantee that product appearance or quality will meet your expectations.

All product descriptions, pricing, and availability are subject to change without notice. We reserve the right to discontinue any product or limit quantities at our sole discretion.

SECTION 3 – ORDERS

Placing an order constitutes an offer to purchase. BLACKDUST reserves the right to accept or decline any order. An order is not accepted until payment has been processed and confirmation has been issued.

Once accepted, orders may not be cancelled or modified. If an order is cancelled or adjusted by us, we will attempt to notify you using the contact details provided.

All returns and refunds are governed solely by our Refund & Returns Policy [LINK]. Purchases are for personal or household use only and not for resale.

SECTION 4 – PRICES & BILLING

Prices are subject to change without notice and are confirmed at checkout. Prices exclude taxes, shipping, customs duties, and import fees unless stated otherwise.

You agree to provide accurate and up-to-date payment and billing information and authorise us to charge your selected payment method for all purchases and applicable fees.

SECTION 5 – SHIPPING & DELIVERY

Delivery times are estimates only and not guaranteed. BLACKDUST is not responsible for delays caused by carriers, customs, or events beyond our control. Risk of loss and title pass to you upon delivery to the carrier.

SECTION 6 – INTELLECTUAL PROPERTY

All content on the Services — including trademarks, logos, text, images, videos, and design — is owned by or licensed to BLACKDUST and protected by intellectual property laws.

You may use the Services for personal, non-commercial purposes only. Any unauthorised use is strictly prohibited.

SECTION 7 – OPTIONAL TOOLS

We may provide access to third-party tools “as is” and “as available.” We have no control over and assume no responsibility for these tools or your use of them.

SECTION 8 – THIRD-PARTY LINKS

Our Services may include links to third-party websites. We are not responsible for the content, policies, or practices of any third-party sites accessed at your own risk.

SECTION 9 – RELATIONSHIP WITH SHOPIFY

BLACKDUST is powered by Shopify; however, all sales are made directly with BLACKDUST. Shopify is not responsible for any aspect of transactions between you and BLACKDUST. You expressly release Shopify and its affiliates from any related claims.

SECTION 10 – PRIVACY POLICY

Your use of the Services is subject to our Privacy Policy [LINK] and Shopify’s Privacy Policy. Information you submit may be processed by Shopify and service providers located outside your country of residence.

SECTION 11 – FEEDBACK

By submitting feedback, reviews, or suggestions, you grant BLACKDUST a perpetual, royalty-free right to use, reproduce, and publish such content for any purpose. You represent that your feedback does not violate any third-party rights or laws.

SECTION 12 – ERRORS & INACCURACIES

We reserve the right to correct errors, inaccuracies, or omissions and to cancel orders if information is inaccurate at any time without prior notice.

SECTION 13 – PROHIBITED USES

You agree not to use the Services for unlawful purposes, to infringe intellectual property rights, transmit malicious code, engage in fraudulent behaviour, or interfere with the operation or security of the Services.

SECTION 14 – TERMINATION

We may terminate or suspend access to the Services at any time without notice. All obligations and liabilities incurred prior to termination will survive.

SECTION 15 – DISCLAIMER OF WARRANTIES

The Services and products are provided “as is” and “as available” without warranties of any kind, except where prohibited by law.

SECTION 16 – LIMITATION OF LIABILITY

To the fullest extent permitted by law, BLACKDUST and its affiliates shall not be liable for any indirect, incidental, or consequential damages arising from your use of the Services or products.

SECTION 17 – INDEMNIFICATION

You agree to indemnify and hold harmless BLACKDUST, Shopify, and affiliates from any claims arising from your breach of these Terms or misuse of the Services.